Attendee FAQ

General Questions

HOW DO I REGISTER TO ATTEND HEALTHY FOOD EXPO WEST?


WHEN & WHERE IS THE EVENT HELD?


WHAT ARE THE ON-SITE REGISTRATION AND BADGE PICK-UP HOURS FOR 2021 HEALTHY FOOD EXPO WEST?


WHAT DOES IT COST TO ATTEND?


WHAT PAYMENT TYPES ARE ACCEPTED ON-SITE?


 

 

Attendee Questions

WHAT TYPES OF PRODUCTS ARE BEING SHOWN?


WHAT SPECIAL EVENTS / FEATURES TAKE PLACE DURING THE SHOW?


HOW CAN I BOOK MY HOTEL?  


IS THERE PARKING AT THE EVENT AND HOW MUCH IS IT?


WHERE CAN I FIND INFORMATION ABOUT THE SHUTTLE SERVICE?


WHAT IS THE BEST AIRPORT TO FLY INTO?


AM I ABLE TO RENT A WHEELCHAIR OR ELECTRICAL SCOOTER FOR THE EVENT?


HOW CAN I RECEIVE A DIRECTORY?


WHAT ATTRACTION OR RESTAURANT DISCOUNTS ARE AVAILABLE TO SHOW VISITORS?


WHAT ARE THE QUALIFICATIONS TO ATTEND?


WHAT IS INCLUDED WITH MY ATTENDEE BADGE?


ARE CHILDREN ALLOWED?


WHAT IS THE CANCELLATION POLICY?


WHAT IS THE PRE-REGISTRATION DEADLINE?


WHAT IS THE COST TO ATTEND?


WHAT IS THE STUDENT ADMISSION POLICY?


IS THERE A GROUP DISCOUNT POLICY?


DO YOU MAIL THE BADGES?


I PRE-REGISTERED, BUT DID NOT RECEIVE MY CONFIRMATION EMAIL?


I NEED TO MAKE A CHANGE TO MY REGISTRATION; HOW CAN I DO SO?


COVID-19 FAQS

THE IMPACT OF FACE-TO-FACE EVENTS


WHAT IF LIVE EVENTS CANNOT TAKE PLACE?


ADDRESSING HEALTH AND SAFETY 


 

 

 

General Questions

HOW DO I REGISTER TO ATTEND HEALTHY FOOD EXPO WEST?

Registration will be open soon for 2021!

Your registration includes admission to the exhibition, special events and educational sessions as well as admission to co-located events Western Foodservice & Hospitality Expo and Coffee Fest Anaheim.


WHEN & WHERE IS THE EVENT HELD?

Sunday, August 22, 2021 | 11:00AM - 5:00PM 

Monday, August 23, 2021 | 11:00AM - 5:00PM 

Tuesday, August 24, 2021 | 11:00AM - 4:00PM

Anaheim Convention Center

800 W. Katella Ave.

Anaheim, CA 92802


WHAT ARE THE ON-SITE REGISTRATION AND BADGE PICK-UP HOURS FOR 2021 HEALTHY FOOD EXPO WEST?

Sunday, August 22 | 10:00AM - 5:00PM

Monday, August 23 | 10:00AM - 5:00PM

Tuesday, August 24 | 10:00AM - 4:00PM


WHAT DOES IT COST TO ATTEND?

Through May 23 - $30

May 23 - July 11 - $60

After July 11 - $75
 


WHAT PAYMENT TYPES ARE ACCEPTED ON-SITE?

All major credit cards, cash and check are accepted on-site.


 

 

Attendee Questions

WHAT TYPES OF PRODUCTS ARE BEING SHOWN?

Our vendors will have healthy food & beverage products as well as equipment, services, distributors, technology and more serving the restaurant, foodservice and retail communities.


WHAT SPECIAL EVENTS / FEATURES TAKE PLACE DURING THE SHOW?

There are many Special Events and features taking place at the show, including education sessions; the Torch Award and Beacon Award Presentations; culinary demonstrations on Center Stage; the Product Showcase; and vendors and suppliers helping you source the healthy products and ingredients you need to drive your profits.


HOW CAN I BOOK MY HOTEL?  

Connections Housing, the official housing partner, provides reduced hotel rates and travel discounts for your trip to Anahiem. 

2021 HOTEL INFORMATION COMING SOON

Please note: Connections Housing is the ONLY official housing company associated with the 2021 Healthy Food Expo West. While other hotel resellers may contact you offering housing for your trip, they are not endorsed by or affiliated with the show and entering into financial agreements with such companies can have costly consequences.


IS THERE PARKING AT THE EVENT AND HOW MUCH IS IT?

Parking is available at the Convention Center for $18.00 per vehicle per day with no in/out privileges.


WHERE CAN I FIND INFORMATION ABOUT THE SHUTTLE SERVICE?

Shuttle service will be available once it is scheduled. 


WHAT IS THE BEST AIRPORT TO FLY INTO?

The surrounding airports include: John Wayne Airport, Long Beach Airport and Fullerton Airport.


AM I ABLE TO RENT A WHEELCHAIR OR ELECTRICAL SCOOTER FOR THE EVENT?

Wheelchairs and electrical scooters are NOT available to rent at the Convention Center.


HOW CAN I RECEIVE A DIRECTORY?

A Show Directory is available at the Registration Counters when you arrive at the show.


WHAT ATTRACTION OR RESTAURANT DISCOUNTS ARE AVAILABLE TO SHOW VISITORS?

Information coming soon for 2021!


WHAT ARE THE QUALIFICATIONS TO ATTEND?

This is an industry trade event open to all restaurant & food service professionals; it is not open to the general public. Please provide information about your position within the industry when registering.


WHAT IS INCLUDED WITH MY ATTENDEE BADGE?

Your Badge includes entrance to the Exhibit Hall, along with access to ALL educational sessions, demonstrations and special events as well as co-location shows Western Foodservice & Hospitality Expo and Coffee Fest Los Angeles.


ARE CHILDREN ALLOWED?

Children are not allowed on the show floor at any time; including infants. Attendees must be 18 years of age or over to attend.


WHAT IS THE CANCELLATION POLICY?

No refunds will be given for any cancelled or no-show registrations; there are no exceptions to this policy.


WHAT IS THE PRE-REGISTRATION DEADLINE?

There are 3 registration deadlines.

The fee starts at $30,

May 26 - July 20 the fee is $60

July 21 on the fee is $75.


WHAT IS THE COST TO ATTEND?

The regular registration rate is $75.


WHAT IS THE STUDENT ADMISSION POLICY?

The Show Student Admission Policy is as follows, and will be strictly enforced: No more than 10 students may attend per educational institution, with each five students requiring one adult/educator chaperone accompanying them throughout the Show. Groups must follow a one-chaperone to five-student ratio while in the Exhibit Hall. Groups of more than 6 will be asked by Show Management to split into smaller groups.  No one under the age of 18 will be admitted to the Show at any time, and there will be no exceptions. All student registrations must be submitted at the same time, as an Excel spreadsheet with the following information:  student or chaperone name, title (for chaperones only), school name, mailing address, and email address for each registrant for confirmation letters. The Student Admission rate is $20 per person, and a valid student ID is required at the time of badge pick-up. Student/chaperone registration lists and payment information may be submitted to McKenzie Farquharson at mckenzie.farquharson@clarionevents.com. Please note: if our maximum student allotment is exceeded, student registration will be closed. 


IS THERE A GROUP DISCOUNT POLICY?

Groups of 10 or more are eligible for a 30% discount off the current rate. Contact Andrea Tencza at andrea.tencza@clarionevents.com


DO YOU MAIL THE BADGES?

No, you will receive an email confirmation after registering that you can print and bring to the show. At the show, scanning the barcode on that email will print your badge.


I PRE-REGISTERED, BUT DID NOT RECEIVE MY CONFIRMATION EMAIL?

To resend your confirmation email, click here and use the email address you registered with and the password you created to login.
Information will be updated when 2021 registration is live. 


I NEED TO MAKE A CHANGE TO MY REGISTRATION; HOW CAN I DO SO?

Click here and use the email address you registered with and the password you created to login.
Information will be updated when 2021 registration is live.


COVID-19 FAQs

THE IMPACT OF FACE-TO-FACE EVENTS

Our focus as tradeshow and enthusiast event organizer is to build strong, long-lasting partnerships with industry stakeholders with the understanding that together we create a successful, productive marketplace. Now more than ever, our focus turns to our customers as we have an obligation to lead the way for our industry to get back to business and provide you with a safe and productive environment to do business.

Additionally, the events business has a direct impact on economies and job creation. The events business brings revenue to local economies as Attendees spend money traveling to the location, filling hotel rooms, utilizing local transportation options (taxis, ride sharing, car services, public transportation), and filling local establishments like restaurants and bars.


WHAT IF LIVE EVENTS CANNOT TAKE PLACE?

While we believe in the power of face-to-face events and what they deliver; our focus is on what our customers need now and in the future and how we can deliver the experience to best meet those needs. Our teams are talking with our customers and working on a variety of opportunities to meet the needs of each market we serve including – virtual experiences, webinars, matchmaking of buyers and seller and industry roundtables, virtual product demonstrations, hosted buyer niche events and more. 


ADDRESSING HEALTH AND SAFETY  

Our team is following the government guidelines issued by the CDC and state and local officials with regards to the ongoing situation of the coronavirus/COVID-19.  Ensuring the safety of all exhibitors, attendees and staff at our events is our top priority.

We understand that ensuring exhibitors and attendees feel safe returning to events will be a critical first step in delivering an exceptional experience for you. We are working with  SISO and AEO, two leading event organizer associations to further create new high standards in safety in events.

We are working as a collective industry to enable events and trade shows to open safely by following essential safety guidelines that adhere to the best medically backed scientific practices for the safety and well-being of attendees, once stay at home orders are lifted. Additionally we are working with our travel partners, venues, hotels and the Convention & Visitors Bureaus in the cities our events operate in to protect your health and provide you with a safe and productive environment for you to conduct business. 

Our precautionary measures begin in our event planning stage and continue through your arrival at the event and a post-event review to protect all of our customers with the support of our partners and contractors including:
I. Ensure personnel and personal safety
II. Enablement of physical distancing
III. Increase health and safety measures
IV. Implement crowd control
V. Communication of policies and changes 

We want to help you get back to business through the support of live events while still ensuring you can fully enjoy the face-to-face experience that allows you to feel safe and have a peace of mind.

If you have any further queries, please do not hesitate to get in touch with our team at thefoodshows@clarionevents.com.